PRIVACY POLICY
Eurogigs (“Eurogigs”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you visit our website, create an account, purchase a Membership, register a Professional Profile, communicate with us or use our Services.
This Privacy Policy should be read together with our Terms and Conditions and Refund Policy.
1. WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?
The controller responsible for your personal data is:
Eurogigs OÜ
Registry code: 17565048
VAT ID: EE103019503
Lõõtsa tn 5
11415 Tallinn
Estonia
Email: info@eurogigs.in
For privacy-related questions or requests, please contact info@eurogigs.in.
2. WHAT PERSONAL DATA DO WE COLLECT?
Depending on how you use Eurogigs, we may collect the following categories of personal data.
2.1 Account and identification information
This may include:
full name;
email address;
telephone number;
country of residence;
account login information;
account identifiers; and
information necessary to verify or administer your account.
2.2 Professional information
Where you create a Professional Profile, this may include:
CV;
employment history;
professional experience;
education;
qualifications;
certifications;
professional skills;
languages;
portfolio information;
professional interests;
preferred work arrangements;
availability;
professional location information;
salary or fee expectations where voluntarily provided; and
other information relevant to professional Opportunities.
2.3 Communications
We may process information contained in communications between you and Eurogigs, including emails, support requests, messages and information concerning Opportunities.
2.4 Payment information
Payments may be processed by third-party payment providers.
Depending on the payment method, Eurogigs may receive limited transaction information such as:
payment status;
transaction reference;
amount;
currency;
payment date;
subscription status; and
limited payment-related information.
Eurogigs does not ordinarily store complete payment-card information where this is handled directly by a third-party payment provider.
2.5 Technical information
When you use our website, we may collect technical information such as:
IP address;
browser type;
device information;
operating system;
pages visited;
approximate usage information;
timestamps;
referring pages; and
security and diagnostic information.
Where required, cookies and similar technologies will be used in accordance with applicable law and our applicable cookie settings or notice.
3. HOW DO WE COLLECT YOUR PERSONAL DATA?
We may obtain personal data:
directly from you;
when you create or update an account;
when you submit a CV or Professional Profile;
when you purchase a Membership;
when you communicate with Eurogigs;
when you interact with our website;
from third parties where legally permitted and relevant to the Services; and
from publicly available professional sources where permitted by applicable law.
Where personal data is obtained from a source other than you, Eurogigs will take appropriate steps to provide the information required by applicable data protection law.
4. WHY DO WE USE YOUR PERSONAL DATA?
We use personal data for the following purposes.
4.1 Providing the Services
We process personal data to:
create and administer your account;
provide Membership Services;
maintain your Professional Profile;
review your professional information;
provide professional support;
identify potentially relevant Opportunities;
communicate with you;
provide representation services; and
facilitate communication with Customers.
The legal basis will generally be the performance of our contract with you where the processing is necessary to provide the Services you have requested.
4.2 Professional Representation
Where you use Eurogigs as a Member, we may process your Professional Profile to determine whether particular Opportunities may be suitable.
Where appropriate, we may provide relevant information about you to selected Customers in order to present you for an Opportunity.
This may include sharing:
your name;
professional title;
professional experience;
qualifications;
skills;
relevant CV information;
professional availability;
relevant portfolio information; and
other professional information reasonably necessary for the particular Opportunity.
We will seek to limit the information shared to what is relevant to the professional purpose.
The legal basis may include performance of the contract, legitimate interests, consent where required, or another lawful basis recognised under applicable data protection law.
4.3 Customer and Opportunity Communication
We may process your personal data to communicate with Customers regarding potential Opportunities.
This may include:
submitting your profile;
discussing professional suitability;
arranging interviews;
coordinating communications;
facilitating introductions; and
supporting recruitment or assignment processes.
4.4 Payments and Subscription Administration
We process relevant information to:
process Membership payments;
administer subscriptions;
verify payment status;
manage renewals;
prevent payment fraud;
handle refunds;
maintain financial records; and
comply with legal and accounting obligations.
4.5 Security and Fraud Prevention
We may process personal data to:
protect accounts;
detect suspicious activity;
prevent fraud;
investigate misuse;
protect the website and platform;
enforce our Terms; and
protect our legal rights.
4.6 Legal and Regulatory Compliance
We may process personal data where necessary to:
comply with applicable law;
respond to lawful requests;
maintain legally required records;
establish, exercise or defend legal claims; or
comply with obligations imposed by competent authorities.
4.7 Service Improvement
We may use certain information to understand how our Services are used and to improve functionality, security, user experience and performance.
Where possible, information used for analytical or improvement purposes will be aggregated, anonymised or otherwise minimised.
5. LEGAL BASES FOR PROCESSING
Depending on the circumstances, Eurogigs may rely on one or more of the following legal bases:
performance of a contract;
taking steps at your request before entering into a contract;
compliance with a legal obligation;
legitimate interests pursued by Eurogigs or a third party, where those interests are not overridden by your rights and interests;
consent, where required; and
other lawful grounds recognised by applicable data protection legislation.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
6. PROFESSIONAL PROFILE AND CUSTOMER DISCLOSURE
Eurogigs is designed to facilitate professional opportunities.
Accordingly, a central part of the Services may involve presenting relevant professional information to selected Customers.
We do not publish your complete Professional Profile publicly merely because you create an account unless the functionality of the Service expressly states otherwise.
Where we present your profile to a Customer, we seek to provide only information reasonably relevant to the Opportunity.
You understand that once information has been lawfully provided to an independent Customer, that Customer may process the information independently in accordance with its own legal obligations and privacy policies.
7. WHO MAY RECEIVE YOUR PERSONAL DATA?
Depending on the circumstances, your personal data may be disclosed to:
selected Customers;
prospective employers or contracting parties;
recruiters or professional intermediaries;
payment processors;
hosting and technology providers;
website and security providers;
professional advisers;
accountants and legal advisers;
authorities where legally required; and
other service providers acting on our behalf.
Service providers receiving personal data from Eurogigs will be required, where applicable, to process that information in accordance with appropriate contractual and legal requirements.
8. INTERNATIONAL TRANSFERS
Eurogigs may operate internationally and may use service providers or communicate with Customers located outside your country of residence.
Where personal data is transferred outside the European Economic Area or otherwise subject to international-transfer restrictions, Eurogigs will use an appropriate lawful transfer mechanism where required, such as an adequacy decision, appropriate safeguards or another mechanism permitted by applicable data protection law.
Where required, additional information regarding applicable safeguards may be requested from Eurogigs.
9. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.
Different categories of data may be retained for different periods.
For example:
account information may be retained while your account is active;
Professional Profile information may be retained while necessary to provide representation or related Services;
transaction and accounting records may be retained for periods required by applicable law;
information necessary to establish, exercise or defend legal claims may be retained for the relevant limitation period; and
certain security records may be retained for a limited period necessary for security and fraud-prevention purposes.
When personal data is no longer required, it will be deleted, anonymised or securely disposed of in accordance with applicable law.
10. DATA SECURITY
Eurogigs takes reasonable technical and organisational measures designed to protect personal data against:
unauthorised access;
unlawful processing;
accidental loss;
destruction;
alteration; and
unauthorised disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of your account credentials.
11. YOUR DATA PROTECTION RIGHTS
Depending on applicable law, you may have the right to:
obtain confirmation as to whether we process your personal data;
request access to your personal data;
request correction of inaccurate or incomplete information;
request deletion of personal data;
request restriction of processing;
object to certain processing;
request data portability;
withdraw consent where processing is based on consent; and
lodge a complaint with a competent data protection supervisory authority.
These rights are subject to applicable legal conditions and exceptions.
12. HOW TO EXERCISE YOUR RIGHTS
To exercise a privacy right, contact:
Please provide enough information for us to understand your request and, where reasonably necessary, verify your identity.
We will respond within the period required by applicable law.
13. WITHDRAWING CONSENT
Where processing is based on your consent, you may withdraw that consent at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Please note that withdrawing consent does not necessarily require Eurogigs to delete information where another lawful basis permits or requires continued processing.
14. AUTOMATED DECISION-MAKING AND PROFILING
Eurogigs may use automated tools to assist with administrative processes, search, organisation, matching or identification of potentially relevant Opportunities.
Where applicable law grants you rights relating to solely automated decision-making that produces legal or similarly significant effects, Eurogigs will comply with those requirements.
Eurogigs does not intend to make decisions concerning a Member’s employment or professional future solely through automated processing without appropriate human involvement where such involvement is required by law.
15. SENSITIVE PERSONAL DATA
Please do not provide sensitive personal information unless it is specifically relevant and there is a lawful reason for Eurogigs to process it.
This may include information concerning health, biometric information, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or other categories of sensitive data protected under applicable law.
Where sensitive personal data is voluntarily provided, Eurogigs will process it only where there is an appropriate legal basis.
16. CHILDREN
The Services are intended for adults and professional users.
We do not knowingly collect personal data from children where doing so would be prohibited by applicable law.
If you believe that a child has provided personal data to Eurogigs improperly, please contact us so that we can take appropriate action.
17. THIRD-PARTY SERVICES AND WEBSITES
The Eurogigs website may contain links to third-party websites or use third-party services.
Eurogigs is not responsible for the privacy practices of independent third parties.
You should review the privacy policies of third-party services before providing personal data to them.
18. COOKIES AND SIMILAR TECHNOLOGIES
Eurogigs may use cookies and similar technologies for purposes including:
essential website functionality;
security;
remembering preferences;
analytics;
performance; and
marketing, where legally permitted and where the required consent has been obtained.
Where required, you will be given appropriate choices regarding non-essential cookies.
19. DATA BREACHES
If Eurogigs becomes aware of a personal-data breach, we will assess the incident and take appropriate remedial measures in accordance with applicable law.
Where notification to affected individuals or a supervisory authority is legally required, Eurogigs will make such notification within the applicable statutory timeframe.
20. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
The latest version will always be published on the Eurogigs website with the relevant “Last Updated” date.
Where required by law, we will provide additional notice of material changes.
21. CONTACT AND COMPLAINTS
Eurogigs OÜ
Registry code: 17565048
VAT ID: EE103019503
Lõõtsa tn 5
11415 Tallinn
Estonia
Email: info@eurogigs.in
If you are located in the European Economic Area and believe that your data protection rights have been infringed, you may also lodge a complaint with the data protection supervisory authority in the country where you live, work or where you believe an infringement occurred.
22. ACKNOWLEDGEMENT
By using Eurogigs, you acknowledge that you have had the opportunity to read this Privacy Policy and understand how Eurogigs processes personal data in connection with the Services.
Where consent is required for a particular processing activity, Eurogigs will obtain that consent separately and will not treat general acceptance of this Privacy Policy as consent to every processing activity.